Contact

Exceptional hair, thoughtful support. Contact MontelliCollection through our website’s contact form for order inquiries, product questions, and personalized purchase guidance.

Customer Care

Monday–Friday, 10 AM–6 PM EST.
Please allow 24–48 business hours for a response.

How We Can Help

Order inquiries: Include your order number and a brief description of your question so we can assist you efficiently.

Hair-quality concerns: Share your order number, the product name, and a description of your concern, including your care routine where relevant.

Before you purchase: Tell us your desired look and any questions about texture, length, or care. We’re here to help you choose with confidence.